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The
need for Training is, of course, obvious. At least some type of training is always needed to develop
whatever new awareness and skills individuals may need to work comfortably
– and confidently – in new ways.
To
ensure that training results in effective learning and performance,
CSG:
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1.
Helps organizations to prepare
for training by: |
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Defining
relevant job functions and associated activities affected by the change.
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Developing,
providing, and/or recommending appropriate training materials for each job function.
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Identifying appropriate
personnel (internal and/or external) to deliver the training.
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Scheduling training
sessions (participants as well as all required resources).
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Printing all required materials.
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2.
Helps organizations execute
their training plan by: |
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Confirming availability
of training resources.
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Distributing
appropriate training materials to attendees (including distance
learners) at the appropriate time.
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Conducting
training or coordinating the training effort when training is
provided by others.
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Providing coaching and follow-up support.
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Collecting informal feedback about
the training throughout the training process in order to make any "mid-course" adjustments
that may be needed.
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3.
Helps organizations assess the
effectiveness of their training program by: |
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Gathering
relevant data and information on the effectiveness of the the
training program.
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Analyzing
the data and information in order to develop an initial set of
recommendations for improving the program.
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Conducting
focus group sessions with selected personnel in order to
confirm, finalize, and prioritize recommendations.
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