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IT staff not communicating effectively? This innovative program is just what you need!
Communications and Coaching are critical skills for IT
professionals. CSG's training seminars are specifically designed
with the unique needs of IT in mind. So whether you're in Support or
performing the duties of a Quality Assurance Analyst, CSG's targeted
seminar is just what you'll need.
Communications Skills encompass:
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Establishing the
Relationship: Creating a Foundation for Effective Communication
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Determining
the Problem and Presenting the Solution
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Writing
Documentation and Other Messages
Coaching Skills encompass:
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