Performance Coaching for Executives

Would things be better if senior members of your organization had the coaching support they need to really excel?  No problem.  With this unique approach, you can provide it.

CSG's Executive Performance Coaching practice is designed to create an environment that allows senior members of the organization to reflect, self-discover, and dramatically improve their ability to contribute to organizational success.  Coaching support is provided using a highly interactive protocol designed to allow the client and coach to quickly identify relevant issues, individual and organization objectives, and performance gaps -- then develop  action plans for achieving new levels of individual performance and success. 

What we have found in working with Executives is that many are focused on achieving a common set of objectives -- typically centered around improving their ability to:

• Communicate effectively with internal staff, members of the business community, and outside service providers;

• Build and maintain effective relationships with individuals within the organization and outside of it, and engage in effective teamwork and collaboration with individuals in both groups; 

• Provide effective leadership by promoting a “culture of performance excellence” within the organization.  Often this involves helping members of their staff -- other senior managers -- to meet individual as well as organizational performance objectives and ensuring that execution -- what people are doing  -- is properly aligned with strategy -- what the organization is committed to accomplishing; 

• Identify and eliminate/reduce roadblocks and other factors that limit their ability to perform successfully either individually or as a member of a team; and 

• Enhance their ability to provide effective coaching support and reinforcement to others – specifically to their direct reports and other members of the organization for whom they are responsible, 

During Session 1, CSG Executive coaches will:

• Discuss the organization's overall direction, strategy, and vision and how the Executive contributes to achieving each.

• Discuss the client's recent experiences -- both successes and disappointments -- and identify factors (organizational, interpersonal, procedural, technical, or other factors) that contributed to each specific outcome.

• Identify barriers to success – organizational, interpersonal, procedural, technical or other impediments -- and develop specific and task-oriented one-, two-, and three-month objectives for overcoming them that each senior manager can commit to actively working toward and achieving within the designated time frame. 

During Session 2, CSG Executive coaches will:

• Develop a "tactical-level" Action Plan for building on individual strengths and eliminating or reducing individual weakness.

• Develop a "strategic-level" Action Plan for addressing organizational issues that impact on the individual's ability to contribute to organizational success.

Note:

Action Plans will include specific, task-oriented one-, two-, and three-month objectives that the Executive can commit to actively working toward and achieving within the designated time frames.  Longer task-specific time frames may also be set.

During each working session, CSG Executive coaches will:

• Promote continuous improvement by providing insight and feedback that reinforce appropriate skills and behaviors; identify trouble spots and barriers to success; and help the participant to overcome obstacles in order to achieve his/her individual performance objectives.

• Discuss and make appropriate "mid-course" adjustments to both  Tactical and Strategic Action Plans.

• Attend appropriate internal meetings to observe the subject Executive "in action" -- to observe the ability of the Executive to effectively interact and communicate with others and provide effective leadership.  Appropriate feedback will be provided a private working sessions.

During this "wrap-up" session, CSG Executive coaches will:

• Help the Executive assess progress toward achieving performance targets set forth in his/her individual actions plans.

• Assist the Executive in anticipating future needs/changes and how each might impact his/her ability to perform and contribute to organizational success.

• Explore new opportunities for continued personal and organization growth and improvement.

• Determine what, if any, on-going, follow-up support might be required by the Executive and/or members of his/her staff and how that support could be provided.