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Studies continue to
emphasize the critical
role that follow-up coaching and support plays in any training
program. For example:
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The
Xerox Corporation carried out several studies,
one of which showed that in the absence of follow-up coaching 87%
of the skills change brought about by the program was lost.
That’s 87 cents in the skills dollar. (BUSINESS WIRE
-July 30, 2002) |
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"A
study featured in Public Personnel Management Journal
reports that managers (31) that underwent a managerial training
program showed an increased productivity of 22.4%.
However, a second group was provided coaching following the training
process and their productivity increased by 88%."
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(By F. Turner, Ph.D. CEO Refresher 2001)
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It's
also been reported that "companies spend over $375 billion
every year on corporate training. However, the typical training
experience has been shown to increase employee productivity only by 20-25%,
but when you combine customized training and corporate coaching
together employee productivity explodes past 80%!"
(Public Personnel Management Journal, Winter 1997) |
CSG offerings include this
critical component of effective training. Organizations
that want to realize the benefits of follow-up coaching and support
may do
so through CSG's alliance with E-coach Associates, Inc., a leader in e-coaching and
blended coaching solutions.
Through an exclusive
arrangement with E-coach Associates, CSG is able to help your
organization maximize its training investment and achieve its learning and
performance objectives by providing the coaching and follow-up support
that makes the critical difference. We provide:
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Access
to e-coach
-- a unique, cost-effective web-based tool that makes it possible to
extend the benefits of "live" coaching to the entire
organization.
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Coaching
with e-coach
-- an innovative program specifically designed to promote the
successful implementation and use of e-coach
in client organizations.
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Skilled
coaches who deliver one-on-one coaching.
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